Introduction
These Terms of Service govern your use of yyousweatshirt.com and your purchase of womenswear products from Yuen Ying Limited. By accessing yyousweatshirt.com or placing an order, you agree to these terms. If you do not agree, do not use yyousweatshirt.com. Yuen Ying Limited may update these terms by posting a new version on yyousweatshirt.com. Your continued use constitutes acceptance.
Eligibility and Account Registration
You must be at least 18 years old to purchase. You must provide accurate information. You are responsible for your account security. Notify [email protected] of unauthorized use. Yuen Ying Limited is not liable for loss from your failure to protect your account.
Orders and Acceptance
All orders are subject to acceptance by Yuen Ying Limited. Yuen Ying Limited may refuse or cancel any order. An email confirmation does not constitute acceptance. A contract is formed only when Yuen Ying Limited dispatches the item. Prices are displayed at checkout. Yuen Ying Limited may correct pricing errors before dispatch.
Payment
You must pay the full amount at checkout. Yuen Ying Limited accepts the payment methods displayed on yyousweatshirt.com. You authorize Yuen Ying Limited to charge your payment method. You are responsible for fees imposed by your bank or payment provider.
Shipping and Delivery
Yuen Ying Limited ships to the address you provide. Delivery times depend on the destination and carrier. Yuen Ying Limited is not responsible for carrier delays, customs delays, or events beyond its control. Title and risk of loss pass to you upon delivery to the carrier. You are responsible for customs duties and import fees.
Returns and Refunds
You may return any product for any reason within 14 days of receipt. This is a strict 14 days no-reason refund policy. To initiate a return, contact [email protected] within 14 days of receipt. The product must be unworn, unwashed, and have all original tags attached. The product must be in original packaging. Yuen Ying Limited will provide return instructions. You pay return shipping costs unless the product is damaged or defective. Yuen Ying Limited processes refunds after receiving and inspecting the returned product. Refund processing and arrival to your account takes at least 14 days from approval. PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Yuen Ying Limited refunds the purchase price and applicable taxes. Shipping costs are non-refundable. Yuen Ying Limited does not accept returns after 14 days from receipt. Products returned without prior authorization will be refused.
Damaged or Defective Goods
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. Contact [email protected] within exactly 7 days of receipt. Provide your order number, photographs, and a description. Yuen Ying Limited will review your claim. If approved, Yuen Ying Limited will provide a replacement or full refund. Yuen Ying Limited covers return shipping for damaged or defective items. Claims after exactly 7 days of receipt will not be accepted.
Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of Hong Kong. Any dispute arising from these terms or your use of yyousweatshirt.com is subject to the exclusive jurisdiction of the courts of Hong Kong. You submit to the personal jurisdiction of such courts.
Limitation of Liability
To the maximum extent permitted by Hong Kong law, Yuen Ying Limited is not liable for indirect, incidental, special, consequential, or punitive damages. Yuen Ying Limited’s total liability for any claim is limited to the amount you paid for the product giving rise to the claim. This limitation does not apply to liability that cannot be excluded under Hong Kong law.
Indemnification
You agree to indemnify and hold harmless Yuen Ying Limited, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your breach of these terms or your misuse of yyousweatshirt.com.
Intellectual Property
All content on yyousweatshirt.com comprises text, images, logos, and designs that are the property of Yuen Ying Limited or its licensors. You may not reproduce, distribute, or create derivative works without prior written consent.
Prohibited Conduct
You must not use yyousweatshirt.com for any unlawful purpose. You must not attempt unauthorized access to yyousweatshirt.com. You must not interfere with yyousweatshirt.com’s operation. You must not scrape or extract data using automated tools. Yuen Ying Limited may terminate your access for any violation.
Changes to These Terms
Yuen Ying Limited may revise these Terms of Service at any time. Yuen Ying Limited will post the revised terms on yyousweatshirt.com. The revised terms are effective immediately upon posting. Your continued use of yyousweatshirt.com after posting constitutes acceptance of the revised terms.
Severability
If any provision of these Terms of Service is held invalid or unenforceable, the remaining provisions remain in full force and effect. The invalid provision shall be replaced by a valid provision that reflects the original intent.
Contact Information
For questions about these Terms of Service, contact Yuen Ying Limited at [email protected]. Our address is Block B, On Tai Industrial Building, 1066 Tung Chau West Street, Lai Chi Kok. Our phone number is +852 5233 3352.